Delivery:
Where do you deliver to?
- We deliver islandwide in Singapore. Except Sentosa & Jurong Island.
What are the delivery charges?
- Enjoy free delivery for purchases $60.00 and above. There will be an $8.00 delivery charge for order amount below $60.00
What if no one is around to accept the order?
- As we are dealing with perishables, we highly encourage customers to be around to collect the order.
- In view of Covid-19, you may request for contactless delivery. However, do store your products within 10-15 mins from delivery.
Can I cancel my order?
- Cancellations have to be made at least 24 hours before the delivery date.
Payment Method
What payment methods do you accept?
- Secure payments via Credit Cards and Debit Cards.
- Paynow!
Products & Storage
Are your products chilled (fresh) or frozen?
- Please refer to the product description. The products usually come frozen unless stated otherwise.
How long can I store my products?
- All products can be kept in the household freezer for up to 3 months
- Once thawed, consume within 2 days
How should I defrost my products?
- Check whether products can be cooked frozen or they need to be defrosted first.
- For products that need to be defrosted, best method is to thaw them overnight in the chiller
- If press for time, soak them in a bowl of water with their packaging
How do I know that my order will arrive cold and in good quality?
- Your orders are packed and delivered according to SFA standards of cold chain processes.
- Products are packed in thermal folios/ bag, sealed and delivered to you via our in house drivers and chiller trucks.
- With systems and traceability, we ensure our products reach you in its best condition.